Return Policy – No Returns on Custom-Tailored Orders
At Suri, every product is individually crafted and custom-tailored to your specific measurements and requirements. Because of the personalized nature of our products, we do not offer returns, exchanges, or refunds once an order has been placed.

Why We Don’t Accept Returns
Each order is made exclusively for you and cannot be resold or reused. This ensures that every item meets the highest standards of quality and is tailored exactly to your specifications.

Order Accuracy
We strongly recommend double-checking your measurements, design choices, and personalization details before placing your order. Our team is available to guide you through the measurement process to ensure accuracy.

Damaged or Defective Items
While we do not accept returns for size or preference changes, if your product arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery at [Your Email] with clear photos of the issue. We will review the matter and provide a resolution, which may include a repair or replacement.

Cancellations
Orders can only be canceled within 24 hours of purchase, provided production has not yet begun.